fix(auth/support): remove support email and redirect to github discussions

auth/android/app/src/main/play/listings/en-US/full_description.txt

@@ -36,5 +36,5 @@ file, that adheres to the above format.
 
 SUPPORT
 
-If you need help, please reach out to support@ente.io, and a human will get in touch with you.
+If you need help, please visit @ https://github.com/ente-io/ente/discussions/new?category=q-a, and someone will get in touch with you.
 If you have feature requests, please create an issue @ https://github.com/ente-io/ente

auth/fastlane/metadata/android/en-US/full_description.txt

@@ -36,5 +36,5 @@ file, that adheres to the above format.
 
 SUPPORT
 
-If you need help, please reach out to support@ente.io, and a human will get in touch with you.
+If you need help, please visit @ https://github.com/ente-io/ente/discussions/new?category=q-a, and someone will get in touch with you.
 If you have feature requests, please create an issue @ https://github.com/ente-io/ente

auth/lib/core/constants.dart

@@ -32,8 +32,6 @@ const mnemonicKeyWordCount = 24;
 // https://stackoverflow.com/a/61162219
 const dragSensitivity = 8;
 
-const supportEmail = 'support@ente.io';
-
 // Default values for various feature flags
 class FFDefault {
   static const bool enableStripe = true;

auth/lib/l10n/arb/app_en.arb

@@ -465,5 +465,6 @@
   "appLockDescription": "Choose between your device's default lock screen and a custom lock screen with a PIN or password.",
   "pinLock": "Pin lock",
   "enterPin": "Enter PIN",
-  "setNewPin": "Set new PIN"
+  "setNewPin": "Set new PIN",
+  "importFailureDescNew": "Could not parse the selected file."
 }

auth/lib/ui/account/login_pwd_verification_page.dart

@@ -182,7 +182,6 @@ class _LoginPasswordVerificationPageState
       await sendLogs(
         context,
         context.l10n.contactSupport,
-        "auth@ente.io",
         postShare: () {},
       );
     }

auth/lib/ui/account/password_reentry_page.dart

@@ -140,7 +140,6 @@ class _PasswordReentryPageState extends State<PasswordReentryPage> {
         await sendLogs(
           context,
           context.l10n.contactSupport,
-          "support@ente.io",
           postShare: () {},
         );
       }

auth/lib/ui/code_error_widget.dart

@@ -5,7 +5,7 @@ import 'package:ente_auth/theme/ente_theme.dart';
 import 'package:ente_auth/ui/common/gradient_button.dart';
 import 'package:ente_auth/ui/linear_progress_widget.dart';
 import 'package:ente_auth/ui/tools/debug/raw_codes_viewer.dart';
-import 'package:ente_auth/utils/dialog_util.dart';
+import 'package:ente_auth/utils/email_util.dart';
 import 'package:flutter/material.dart';
 
 class CodeErrorWidget extends StatelessWidget {
@@ -114,12 +114,7 @@ class CodeErrorWidget extends StatelessWidget {
                       text: context.l10n.contactSupport,
                       fontSize: 10,
                       onTap: () async {
-                        await showErrorDialog(
+                        await openSupportPage(null, null);
-                          context,
-                          context.l10n.contactSupport,
-                          context.l10n
-                              .contactSupportViaEmailMessage("support@ente.io"),
-                        );
                       },
                       borderWidth: 0.6,
                       borderRadius: 6,

auth/lib/ui/common/report_bug.dart

@@ -22,7 +22,6 @@ PopupMenuButton<dynamic> reportBugPopupMenu(BuildContext context) {
         await sendLogs(
           context,
           "Contact support",
-          "support@ente.io",
           postShare: () {},
         );
       }

auth/lib/ui/settings/data/import/aegis_import.dart

@@ -77,7 +77,7 @@ Future<void> _pickAegisJsonFile(BuildContext context) async {
     await showErrorDialog(
       context,
       context.l10n.sorry,
-      "${context.l10n.importFailureDesc}\n Error: ${e.toString()}",
+      "${context.l10n.importFailureDescNew}\n Error: ${e.toString()}",
     );
   }
 }

auth/lib/ui/settings/data/import/bitwarden_import.dart

@@ -68,7 +68,7 @@ Future<void> _pickBitwardenJsonFile(BuildContext context) async {
     await showErrorDialog(
       context,
       context.l10n.sorry,
-      "${context.l10n.importFailureDesc}\n Error: ${e.toString()}",
+      "${context.l10n.importFailureDescNew}\n Error: ${e.toString()}",
     );
   }
 }

auth/lib/ui/settings/data/import/encrypted_ente_import.dart

@@ -150,7 +150,7 @@ Future<void> _pickEnteJsonFile(BuildContext context) async {
     await showErrorDialog(
       context,
       context.l10n.sorry,
-      context.l10n.importFailureDesc,
+      context.l10n.importFailureDescNew,
     );
   }
 }

auth/lib/ui/settings/data/import/lastpass_import.dart

@@ -67,7 +67,7 @@ Future<void> _pickLastpassJsonFile(BuildContext context) async {
     await showErrorDialog(
       context,
       context.l10n.sorry,
-      "${context.l10n.importFailureDesc}\n Error: ${e.toString()}",
+      "${context.l10n.importFailureDescNew}\n Error: ${e.toString()}",
     );
   }
 }

auth/lib/ui/settings/data/import/plain_text_import.dart

@@ -144,7 +144,7 @@ Future<void> _pickImportFile(BuildContext context) async {
     await showErrorDialog(
       context,
       context.l10n.sorry,
-      context.l10n.importFailureDesc,
+      context.l10n.importFailureDescNew,
     );
   }
 }

auth/lib/ui/settings/data/import/raivo_plain_text_import.dart

@@ -67,7 +67,7 @@ Future<void> _pickRaivoJsonFile(BuildContext context) async {
     await showErrorDialog(
       context,
       context.l10n.sorry,
-      "${context.l10n.importFailureDesc}\n Error: ${e.toString()}",
+      "${context.l10n.importFailureDescNew}\n Error: ${e.toString()}",
     );
   }
 }

auth/lib/ui/settings/data/import/two_fas_import.dart

@@ -72,7 +72,7 @@ Future<void> _pick2FasFile(BuildContext context) async {
     await showErrorDialog(
       context,
       context.l10n.sorry,
-      "${context.l10n.importFailureDesc}\n Error: ${e.toString()}",
+      "${context.l10n.importFailureDescNew}\n Error: ${e.toString()}",
     );
   }
 }

auth/lib/ui/settings/support_section_widget.dart

@@ -70,18 +70,18 @@ class _SupportSectionWidgetState extends State<SupportSectionWidget> {
           },
         ),
         sectionOptionSpacing,
-        MenuItemWidget(
+        // MenuItemWidget(
-          captionedTextWidget: CaptionedTextWidget(
+        //   captionedTextWidget: CaptionedTextWidget(
-            title: l10n.email,
+        //     title: l10n.email,
-          ),
+        //   ),
-          pressedColor: getEnteColorScheme(context).fillFaint,
+        //   pressedColor: getEnteColorScheme(context).fillFaint,
-          trailingIcon: Icons.chevron_right_outlined,
+        //   trailingIcon: Icons.chevron_right_outlined,
-          trailingIconIsMuted: true,
+        //   trailingIconIsMuted: true,
-          onTap: () async {
+        //   onTap: () async {
-            await sendEmail(context, to: supportEmail);
+        //     await sendEmail(context, to: supportEmail);
-          },
+        //   },
-        ),
+        // ),
-        sectionOptionSpacing,
+        // sectionOptionSpacing,
         MenuItemWidget(
           captionedTextWidget: CaptionedTextWidget(
             title: l10n.reportABug,
@@ -90,7 +90,7 @@ class _SupportSectionWidgetState extends State<SupportSectionWidget> {
           trailingIcon: Icons.chevron_right_outlined,
           trailingIconIsMuted: true,
           onTap: () async {
-            await sendLogs(context, l10n.reportBug, "auth@ente.io");
+            await sendLogs(context, l10n.reportBug);
           },
           onDoubleTap: () async {
             try {

auth/lib/ui/two_factor_recovery_page.dart

@@ -1,7 +1,7 @@
 import 'package:ente_auth/l10n/l10n.dart';
 import 'package:ente_auth/models/account/two_factor.dart';
 import 'package:ente_auth/services/user_service.dart';
-import 'package:ente_auth/utils/dialog_util.dart';
+import 'package:ente_auth/utils/email_util.dart';
 import 'package:flutter/material.dart';
 
 class TwoFactorRecoveryPage extends StatefulWidget {
@@ -86,12 +86,8 @@ class _TwoFactorRecoveryPageState extends State<TwoFactorRecoveryPage> {
           ),
           GestureDetector(
             behavior: HitTestBehavior.translucent,
-            onTap: () {
+            onTap: () async {
-              showErrorDialog(
+              await openSupportPage(null, null);
-                context,
-                l10n.contactSupport,
-                l10n.contactSupportViaEmailMessage("support@ente.io"),
-              );
             },
             child: Container(
               padding: const EdgeInsets.all(40),

auth/lib/utils/dialog_util.dart

@@ -31,12 +31,21 @@ Future<ButtonResult?> showErrorDialog(
     title: title,
     body: body,
     isDismissible: isDismissable,
-    buttons: const [
+    buttons: [
       ButtonWidget(
+        buttonType: ButtonType.primary,
+        labelText: context.l10n.contactSupport,
+        isInAlert: true,
+        buttonAction: ButtonAction.first,
+        onTap: () async {
+          await openSupportPage(body, null);
+        },
+      ),
+      const ButtonWidget(
         buttonType: ButtonType.secondary,
         labelText: "OK",
         isInAlert: true,
-        buttonAction: ButtonAction.first,
+        buttonAction: ButtonAction.second,
       ),
     ],
   );
@@ -158,7 +167,6 @@ Future<ButtonResult?> showGenericErrorDialog({
           await sendLogs(
             context,
             context.l10n.contactSupport,
-            "support@ente.io",
             postShare: () {},
           );
         },

auth/lib/utils/email_util.dart

@@ -16,7 +16,6 @@ import 'package:ente_auth/utils/toast_util.dart';
 import "package:file_saver/file_saver.dart";
 import 'package:flutter/material.dart';
 import 'package:flutter/services.dart';
-import 'package:flutter_email_sender/flutter_email_sender.dart';
 import "package:intl/intl.dart";
 import 'package:logging/logging.dart';
 import 'package:package_info_plus/package_info_plus.dart';
@@ -35,8 +34,7 @@ bool isValidEmail(String? email) {
 
 Future<void> sendLogs(
   BuildContext context,
-  String title,
+  String title, {
-  String toEmail, {
   Function? postShare,
   String? subject,
   String? body,
@@ -55,7 +53,7 @@ Future<void> sendLogs(
         buttonAction: ButtonAction.first,
         shouldSurfaceExecutionStates: false,
         onTap: () async {
-          await _sendLogs(context, toEmail, subject, body);
+          await openSupportPage(subject, body);
           if (postShare != null) {
             postShare();
           }
@@ -111,27 +109,35 @@ Future<void> sendLogs(
   );
 }
 
-Future<void> _sendLogs(
+Future<void> openSupportPage(
-  BuildContext context,
-  String toEmail,
   String? subject,
   String? body,
 ) async {
-  final String zipFilePath = await getZippedLogsFile(context);
+  const url = "https://github.com/ente-io/ente/discussions/new?category=q-a";
-  final Email email = Email(
+  if (subject != null && body != null) {
-    recipients: [toEmail],
+    await launchUrl(
-    subject: subject ?? '',
+      Uri.parse(
-    body: body ?? '',
+        "$url&title=$subject&body=$body",
-    attachmentPaths: [zipFilePath],
+      ),
-    isHTML: false,
+    );
-  );
+  } else {
-  try {
+    await launchUrl(Uri.parse(url));
-    await FlutterEmailSender.send(email);
-  } catch (e, s) {
-    _logger.severe('email sender failed', e, s);
-    Navigator.of(context, rootNavigator: true).pop();
-    await shareLogs(context, toEmail, zipFilePath);
   }
+  // final String zipFilePath = await getZippedLogsFile(context);
+  // final Email email = Email(
+  //   recipients: [toEmail],
+  //   subject: subject ?? '',
+  //   body: body ?? '',
+  //   attachmentPaths: [zipFilePath],
+  //   isHTML: false,
+  // );
+  // try {
+  //   await FlutterEmailSender.send(email);
+  // } catch (e, s) {
+  //   _logger.severe('email sender failed', e, s);
+  //   Navigator.of(context, rootNavigator: true).pop();
+  //   await shareLogs(context, toEmail, zipFilePath);
+  // }
 }
 
 Future<String> getZippedLogsFile(BuildContext context) async {