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# Security Policy
Ente believes that working with security researchers across the globe is crucial to keeping our users safe. If you believe you've found a security issue in our product or service, we encourage you to notify us by email at security@ente.io or by [filling out this form](https://github.com/ente-io/ente/security/advisories/new). We welcome working with you to resolve the issue promptly. Thanks in advance!
Ente believes that working with security researchers across the globe is crucial
to keeping our users safe. If you believe you've found a security issue in our
product or service, we encourage you to notify us by email at security@ente.io
or by
[filling out this form](https://github.com/ente-io/ente/security/advisories/new).
We welcome working with you to resolve the issue promptly. Thanks in advance!
## Disclosure Policy
- Let us know as soon as possible upon discovery of a potential security issue, and we'll make every effort to quickly resolve the issue.
- Provide us with a reasonable amount of time to resolve the issue before any disclosure to the public or a third party. We may publicly disclose the issue before resolving it if appropriate.
- Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with the explicit permission of the account holder.
- If you would like to encrypt your report, please use the PGP key with long ID `E273695C0403F34F74171932DF6DDDE98EBD2394` (available in the public keyserver pool).
- Let us know as soon as possible upon discovery of a potential security
issue, and we'll make every effort to quickly resolve the issue.
- Provide us with a reasonable amount of time to resolve the issue before any
disclosure to the public or a third party. We may publicly disclose the
issue before resolving it if appropriate.
- Make a good faith effort to avoid privacy violations, destruction of data,
and interruption or degradation of our service. Only interact with accounts
you own or with the explicit permission of the account holder.
- If you would like to encrypt your report, please use the PGP key with long
ID `E273695C0403F34F74171932DF6DDDE98EBD2394` (available in the public
keyserver pool).
## In-scope
- Security issues in any current release of Ente's services. Product downloads are available at [https://ente.io](https://ente.io). Source code is available at [https://github.com/ente-io](https://github.com/ente-io).
- Security issues in any current release of Ente's services. Product downloads
are available at [https://ente.io](https://ente.io). Source code is
available at [https://github.com/ente-io](https://github.com/ente-io).
## Exclusions
The following bug classes are out of scope:
- Bugs that are already reported on any of [Ente's issue trackers](https://github.com/ente-io) or that we already know of (note that some of our issue tracking is private).
- Issues in an upstream software dependency (e.g., Flutter, Next.js, etc.) that are already reported to the upstream maintainer.
- Attacks requiring physical access to a user's device.
- Self-XSS.
- Issues related to software or protocols not under Ente's control.
- Vulnerabilities in outdated versions of Ente.
- Missing security best practices that do not directly lead to a vulnerability.
- Issues that do not have any impact on the general public.
- Bugs that are already reported on any of
[Ente's issue trackers](https://github.com/ente-io) or that we already know
of (note that some of our issue tracking is private).
- Issues in an upstream software dependency (e.g., Flutter, Next.js, etc.)
that are already reported to the upstream maintainer.
- Attacks requiring physical access to a user's device.
- Self-XSS.
- Issues related to software or protocols not under Ente's control.
- Vulnerabilities in outdated versions of Ente.
- Missing security best practices that do not directly lead to a
vulnerability.
- Issues that do not have any impact on the general public.
While researching, we'd like to ask you to refrain from:
- Denial of service
- Spamming
- Social engineering (including phishing) of Ente staff or contractors
- Any physical attempts against Ente property or data centers
- Denial of service
- Spamming
- Social engineering (including phishing) of Ente staff or contractors
- Any physical attempts against Ente property or data centers
Thank you for helping keep Ente and our users safe!