[auth] Show contact support button on error dialogs

auth/lib/l10n/arb/app_en.arb

@@ -263,6 +263,8 @@
   "exportLogs": "Export logs",
   "enterYourRecoveryKey": "Enter your recovery key",
   "tempErrorContactSupportIfPersists": "It looks like something went wrong. Please retry after some time. If the error persists, please contact our support team.",
+  "networkHostLookUpErr": "Unable to connect to Ente, please check your network settings and contact support if the error persists.",
+  "networkConnectionRefusedErr": "Unable to connect to Ente, please retry after sometime. If the error persists, please contact support.",
   "itLooksLikeSomethingWentWrongPleaseRetryAfterSome": "It looks like something went wrong. Please retry after some time. If the error persists, please contact our support team.",
   "about": "About",
   "weAreOpenSource": "We are open source!",

auth/lib/services/passkey_service.dart

@@ -49,7 +49,7 @@ class PasskeyService {
       );
     } catch (e) {
       Logger('PasskeyService').severe("failed to open passkey page", e);
-      showGenericErrorDialog(context: context).ignore();
+      showGenericErrorDialog(context: context, error: e).ignore();
     }
   }
 }

auth/lib/services/user_service.dart

@@ -101,7 +101,7 @@ class UserService {
         );
         return;
       }
-      unawaited(showGenericErrorDialog(context: context));
+      unawaited(showGenericErrorDialog(context: context, error: null));
     } on DioException catch (e) {
       await dialog.hide();
       _logger.info(e);
@@ -114,12 +114,12 @@ class UserService {
           ),
         );
       } else {
-        unawaited(showGenericErrorDialog(context: context));
+        unawaited(showGenericErrorDialog(context: context, error: e));
       }
     } catch (e) {
       await dialog.hide();
       _logger.severe(e);
-      unawaited(showGenericErrorDialog(context: context));
+      unawaited(showGenericErrorDialog(context: context, error: e));
     }
   }
 
@@ -227,7 +227,7 @@ class UserService {
       //to close and only then to show the error dialog.
       Future.delayed(
         const Duration(milliseconds: 150),
-        () => showGenericErrorDialog(context: context),
+        () => showGenericErrorDialog(context: context, error: e),
       );
       rethrow;
     }
@@ -248,7 +248,10 @@ class UserService {
       }
     } catch (e) {
       _logger.severe(e);
-      await showGenericErrorDialog(context: context);
+      await showGenericErrorDialog(
+        context: context,
+        error: e,
+      );
       return null;
     }
   }

auth/lib/ui/account/password_entry_page.dart

@@ -412,7 +412,10 @@ class _PasswordEntryPageState extends State<PasswordEntryPage> {
       _logger.severe(e, s);
       await dialog.hide();
       // ignore: unawaited_futures
-      showGenericErrorDialog(context: context);
+      showGenericErrorDialog(
+        context: context,
+        error: e,
+      );
     }
   }
 
@@ -472,7 +475,10 @@ class _PasswordEntryPageState extends State<PasswordEntryPage> {
           _logger.severe(e, s);
           await dialog.hide();
           // ignore: unawaited_futures
-          showGenericErrorDialog(context: context);
+          showGenericErrorDialog(
+            context: context,
+            error: e,
+          );
         }
       }
 
@@ -500,7 +506,10 @@ class _PasswordEntryPageState extends State<PasswordEntryPage> {
         );
       } else {
         // ignore: unawaited_futures
-        showGenericErrorDialog(context: context);
+        showGenericErrorDialog(
+          context: context,
+          error: e,
+        );
       }
     }
   }

auth/lib/ui/account/verify_recovery_page.dart

@@ -47,7 +47,10 @@ class _VerifyRecoveryPageState extends State<VerifyRecoveryPage> {
               "Please check your internet connection and try again.",
             );
           } else {
-            await showGenericErrorDialog(context: context);
+            await showGenericErrorDialog(
+              context: context,
+              error: e,
+            );
           }
           return;
         }
@@ -107,7 +110,10 @@ class _VerifyRecoveryPageState extends State<VerifyRecoveryPage> {
         );
       } catch (e) {
         // ignore: unawaited_futures
-        showGenericErrorDialog(context: context);
+        showGenericErrorDialog(
+          context: context,
+          error: e,
+        );
         return;
       }
     }

auth/lib/ui/components/buttons/button_widget.dart

@@ -485,7 +485,10 @@ class _ButtonChildWidgetState extends State<ButtonChildWidget> {
     } else if (exception != null) {
       //This is to show the execution was unsuccessful if the dialog is manually
       //closed before the execution completes.
-      showGenericErrorDialog(context: context);
+      showGenericErrorDialog(
+        context: context,
+        error: exception,
+      );
     }
   }
 

auth/lib/ui/home_page.dart

@@ -56,7 +56,8 @@ class _HomePageState extends State<HomePage> {
   final scaffoldKey = GlobalKey<ScaffoldState>();
 
   final TextEditingController _textController = TextEditingController();
-  final bool _autoFocusSearch = PreferenceService.instance.shouldAutoFocusOnSearchBar();
+  final bool _autoFocusSearch =
+      PreferenceService.instance.shouldAutoFocusOnSearchBar();
   bool _showSearchBox = false;
   String _searchText = "";
   List<Code>? _allCodes;
@@ -448,7 +449,10 @@ class _HomePageState extends State<HomePage> {
         CodeStore.instance.addCode(newCode);
         _focusNewCode(newCode);
       } catch (e, s) {
-        showGenericErrorDialog(context: context);
+        showGenericErrorDialog(
+          context: context,
+          error: e,
+        );
         _logger.severe("error while handling deeplink", e, s);
       }
     }

auth/lib/ui/passkey_page.dart

@@ -69,7 +69,7 @@ class _PasskeyPageState extends State<PasskeyPage> {
       return;
     } catch (e, s) {
       _logger.severe("failed to check status", e, s);
-      showGenericErrorDialog(context: context).ignore();
+      showGenericErrorDialog(context: context, error: e).ignore();
       return;
     }
     await UserService.instance.onPassKeyVerified(context, response);
@@ -111,7 +111,7 @@ class _PasskeyPageState extends State<PasskeyPage> {
       }
     } catch (e, s) {
       _logger.severe('passKey: failed to handle deeplink', e, s);
-      showGenericErrorDialog(context: context).ignore();
+      showGenericErrorDialog(context: context, error: e).ignore();
     }
   }
 
@@ -169,7 +169,7 @@ class _PasskeyPageState extends State<PasskeyPage> {
                   await checkStatus();
                 } catch (e) {
                   debugPrint('failed to check status %e');
-                  showGenericErrorDialog(context: context).ignore();
+                  showGenericErrorDialog(context: context, error: e).ignore();
                 }
               },
               shouldSurfaceExecutionStates: true,

auth/lib/ui/settings/account_section_widget.dart

@@ -111,7 +111,10 @@ class AccountSectionWidget extends StatelessWidget {
                   CryptoUtil.bin2hex(Configuration.instance.getRecoveryKey());
             } catch (e) {
               // ignore: unawaited_futures
-              showGenericErrorDialog(context: context);
+              showGenericErrorDialog(
+                context: context,
+                error: e,
+              );
               return;
             }
             // ignore: unawaited_futures

auth/lib/ui/settings/security_section_widget.dart

@@ -182,7 +182,10 @@ class _SecuritySectionWidgetState extends State<SecuritySectionWidget> {
       PasskeyService.instance.openPasskeyPage(buildContext).ignore();
     } catch (e, s) {
       _logger.severe("failed to open passkey page", e, s);
-      await showGenericErrorDialog(context: context);
+      await showGenericErrorDialog(
+        context: context,
+        error: e,
+      );
     }
   }
 

auth/lib/utils/dialog_util.dart

@@ -14,6 +14,7 @@ import 'package:ente_auth/ui/components/dialog_widget.dart';
 import 'package:ente_auth/ui/components/models/button_result.dart';
 import 'package:ente_auth/ui/components/models/button_type.dart';
 import 'package:ente_auth/utils/email_util.dart';
+import 'package:flutter/foundation.dart';
 import 'package:flutter/material.dart';
 
 typedef DialogBuilder = DialogWidget Function(BuildContext context);
@@ -70,16 +71,77 @@ Future<ButtonResult?> showErrorDialogForException({
   );
 }
 
+String parseErrorForUI(
+  BuildContext context,
+  String genericError, {
+  Object? error,
+  bool surfaceError = kDebugMode,
+}) {
+  try {
+    if (error == null) {
+      return genericError;
+    }
+    if (error is DioException) {
+      final DioException dioError = error;
+      if (dioError.type == DioExceptionType.unknown) {
+        if (dioError.error.toString().contains('Failed host lookup')) {
+          return context.l10n.networkHostLookUpErr;
+        } else if (dioError.error.toString().contains('SocketException')) {
+          return context.l10n.networkConnectionRefusedErr;
+        }
+      }
+    }
+    // return generic error if the user is not internal and the error is not in debug mode
+    if (!kDebugMode) {
+      return genericError;
+    }
+    String errorInfo = "";
+    if (error is DioException) {
+      final DioException dioError = error;
+      if (dioError.type == DioExceptionType.badResponse) {
+        if (dioError.response?.data["code"] != null) {
+          errorInfo = "Reason: " + dioError.response!.data["code"];
+        } else {
+          errorInfo = "Reason: " + dioError.response!.data.toString();
+        }
+      } else if (dioError.type == DioExceptionType.unknown) {
+        errorInfo = "Reason: " + dioError.error.toString();
+      } else {
+        errorInfo = "Reason: " + dioError.type.toString();
+      }
+    } else {
+      if (kDebugMode) {
+        errorInfo = error.toString();
+      } else {
+        errorInfo = error.toString().split('Source stack')[0];
+      }
+    }
+    if (errorInfo.isNotEmpty) {
+      return "$genericError\n\n$errorInfo";
+    }
+    return genericError;
+  } catch (e) {
+    return genericError;
+  }
+}
+
 ///Will return null if dismissed by tapping outside
 Future<ButtonResult?> showGenericErrorDialog({
   required BuildContext context,
   bool isDismissible = true,
+  required Object? error,
 }) async {
+  final errorBody = parseErrorForUI(
+    context,
+    context.l10n.itLooksLikeSomethingWentWrongPleaseRetryAfterSome,
+    error: error,
+  );
+
   return showDialogWidget(
     context: context,
     title: context.l10n.error,
     icon: Icons.error_outline_outlined,
-    body: context.l10n.itLooksLikeSomethingWentWrongPleaseRetryAfterSome,
+    body: errorBody,
     isDismissible: isDismissible,
     buttons: [
       ButtonWidget(