mirror of
https://github.com/asterisk/asterisk.git
synced 2025-09-03 19:28:53 +00:00
eb9f9bcba6
https://origsvn.digium.com/svn/asterisk/branches/1.8 ................ r300430 | russell | 2011-01-04 15:00:16 -0600 (Tue, 04 Jan 2011) | 18 lines Merged revisions 300429 via svnmerge from https://origsvn.digium.com/svn/asterisk/branches/1.6.2 ................ r300429 | russell | 2011-01-04 14:59:56 -0600 (Tue, 04 Jan 2011) | 11 lines Merged revisions 300428 via svnmerge from https://origsvn.digium.com/svn/asterisk/branches/1.4 ........ r300428 | russell | 2011-01-04 14:56:04 -0600 (Tue, 04 Jan 2011) | 4 lines Update the autosupport script from Digium support. (closes AST-395) ........ ................ ................ git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@300432 65c4cc65-6c06-0410-ace0-fbb531ad65f3
54 lines
2.0 KiB
Groff
54 lines
2.0 KiB
Groff
.TH AUTOSUPPORT 8 "Aug 8th, 2010" "Asterisk" "Linux Programmer's Manual"
|
|
.SH NAME
|
|
.B autosupport
|
|
\(em interactive script to provide Digium[tm]'s support with information
|
|
.SH SYNOPSIS
|
|
.PP
|
|
.B autosupport [-h] [prefix]
|
|
|
|
.SH DESCRIPTION
|
|
\fBautosupport\fR is a script that is normally run by a user contacting Digium's Technical
|
|
Support to automate gathering support information. It will probe the
|
|
system for some run\-time and system information, and generate a backup
|
|
of Asterisk related configuration. An optional parameter for a prefix
|
|
may be specified which is typically used to specify a Digium Technical
|
|
Support Ticket ID.
|
|
.PP
|
|
The script requires root privileges to run, and writes all output in the
|
|
home directory of the user running the script. For the purposes of this
|
|
document, this will be referred to as /root/ henceforth.
|
|
.PP
|
|
The system information is written to /root/digiuminfo.txt and the backup
|
|
of configuration (and the system information file) are written to a tarball
|
|
in /root/ with a base name of digium\-info. A Date Stamp will be appended,
|
|
and if specified the optional parameter will be a prefix. The tarball at
|
|
least is expected to be attached to a support ticket with Digium.
|
|
|
|
.SH OPTIONS
|
|
.SS Arguments:
|
|
.TP 15
|
|
\fBprefix\fR
|
|
Used to prefix the file names. Typically a Digium Technical Support Ticket ID
|
|
.SS Options:
|
|
.TP 15
|
|
\fB\-h, \-\-help\fR
|
|
Show help about options
|
|
.SH FILES
|
|
.B /root/digiuminfo.txt
|
|
.br
|
|
.B /root/digium\-info_YYYYMMDD.tar.gz
|
|
|
|
.SH SEE ALSO
|
|
asterisk(8)
|
|
|
|
.SH AUTHOR
|
|
autosupport was written by John Bigelow <support@digium.com> in conjunction with
|
|
Charles Moye and Trey Blancher. This manual page was written by
|
|
Tzafrir Cohen <tzafrir.cohen@xorcom.com> and updated by Charles Moye. Permission
|
|
is granted to copy, distribute and/or modify this document under the terms of
|
|
the GNU General Public License, Version 2 any later version published by the
|
|
Free Software Foundation.
|
|
.PP
|
|
On Debian systems, the complete text of the GNU General Public
|
|
License can be found in /usr/share/common\-licenses/GPL\-2.
|