989 Commits

Author SHA1 Message Date
Walter Doekes
6995b0a8fa app_queue: Refactor odd placement of if's around say_position
Change-Id: Icba97905e331812f129e5966e91a59b104c7a748
2020-02-25 17:05:28 +01:00
Sean Bright
1a4fcaadb2 app_queue: Deprecate the QueueMemberPause.Reason field
The QueueMemberPause AMI event includes two fields that return the
reason a member was paused.

* In release branches, deprecate Reason in favor of PausedReason.
* In master, remove the Reason field entirely.

ASTERISK-28349 #close
Reported by: Niksa Baldun

Change-Id: I01da58f2b0ab927baeee754870f62b51b7b3d296
2020-01-14 13:51:18 -06:00
Walter Doekes
d8063c1cf9 app_queue: Fix old confusing comment about when the members are called
ASTERISK-28644

Change-Id: I2771a931d00a8fc2b9f9a4d1a33ea8f1ad24e06b
2019-12-04 11:38:29 -06:00
Kevin Harwell
f145b58542 various modules: json integer overflow
There were still a few places in the code that could overflow when "packing"
a json object with a value outside the base type integer's range. For instance:

unsigned int value = INT_MAX + 1
ast_json_pack("{s: i}", value);

would result in a negative number being "packed". In those situations this patch
alters those values to a ast_json_int_t, which widens the value up to a long or
long long.

ASTERISK-28480

Change-Id: Ied530780d83e6f1772adba0e28d8938ef30c49a1
2019-08-01 16:22:01 -05:00
Sean Bright
4a6bd68869 app_queue: Fix documentation for QUEUE_MEMBER function.
It was a copy/paste of the QUEUE_MEMBER_COUNT function's synopsis.

ASTERISK-20986 #close
Reported by: Olivier Krief

Change-Id: If51ec481feb35824a4e78ab5600b197b819b10be
2019-03-26 17:55:55 -04:00
Dömsödi Gergely
92d1889813 app_queue: fix ring_entry to access nativeformats with a channel lock
Fixes an intermittent segmentation fault which occured when accessing
nativeformats of a channel which entered into a queue.

ASTERISK-27964
Reported by: Francisco Seratti

Change-Id: Ic87fa7a363f3b487c24ce07032f4b2201c22db9e
2019-03-13 04:49:34 -06:00
Sean Bright
cb6a976656 app_queue: Handle empty 'interface' in queue member config
While the 'interface' column is a NOT NULL, the empty string is still
allowed. res_config_odbc treats the empty string as a NULL and we crash
when trying to dereference.

Also cleaned up an adjacent error message for consistency.

ASTERISK-28168 #close

Change-Id: I55e012b540fbcda99bb40bede3099b7ae5db8202
2019-03-04 17:07:22 -05:00
lvl
91630834f7 app_queue: Revert broken queue channel reference patch
Revert commit 6409e7b11a, and add
NULL checks for all app_queue event handling code.

Related issues: ASTERISK~25185, ASTERISK~27006, ASTERISK~25844

ASTERISK-28125

Change-Id: I37334ea184ebb56e54471496b82937d4927815a0
2018-12-03 05:05:16 -05:00
Corey Farrell
0a9904e1c6 astobj2: Eliminate usage of legacy ao2_container_alloc routine.
Replace usage of ao2_container_alloc with ao2_container_alloc_hash or
ao2_container_alloc_list.

ao2_container_alloc is now restricted to modules only and is being
removed from Asterisk 17.

Change-Id: I0907d78bc66efc775672df37c8faad00f2f6c088
2018-11-21 09:56:07 -05:00
Joshua Colp
d748ed4147 stasis: Add internal filtering of messages.
This change adds the ability for subscriptions to indicate
which message types they are interested in accepting. By
doing so the filtering is done before being dispatched
to the subscriber, reducing the amount of work that has
to be done.

This is optional and if a subscriber does not add
message types they wish to accept and set the subscription
to selective filtering the previous behavior is preserved
and they receive all messages.

There is also the ability to explicitly force the reception
of all messages for cases such as AMI or ARI where a large
number of messages are expected that are then generically
converted into a different format.

ASTERISK-28103

Change-Id: I99bee23895baa0a117985d51683f7963b77aa190
2018-11-18 14:07:56 -06:00
Joshua Colp
dc52719cb9 Merge "app_dial/queue/followme: 'I' options to block initial updates in both directions" into 13 2018-10-25 07:46:00 -05:00
Alexei Gradinari
0e7b91a22b app_dial/queue/followme: 'I' options to block initial updates in both directions
The 'I' option currently blocks initial CONNECTEDLINE or REDIRECTING updates
from the called parties to the caller.

This patch also blocks updates in the other direction before call is
answered.

ASTERISK-27980

Change-Id: I6ce9e151a2220ce9e95aa66666933cfb9e2a4a01
2018-10-19 15:35:24 -05:00
Richard Mudgett
badf0adf86 app_dial/app_queue: Update application option documentation
* Update the post-answer documentation and example.  The Dial example was
incorrect and misleading for the post-answer subroutine useage.

* Fix note and warning paragraphs in option descriptions.  They don't show
up in the wiki.

Change-Id: I81019a1fd75d5b9151f76b52c38e2a90da682d14
2018-10-18 16:56:01 -05:00
Richard Mudgett
ec52409a53 app_queue.c: Fix json ref leak
Declining the queue_member_status_type stasis message in stasis.conf
causes these messages to leak json objects.

* Add missing ast_json_unref() if the type is NULL in
queue_publish_member_blob().

ASTERISK-28084

Change-Id: I691ecf49bd1f7d9c29182e1eee8c4bb7103be9fc
2018-10-01 11:45:52 -05:00
Cao Minh Hiep
74c5c1cd1b app_queue: Fix Attended transfer hangup with removing pending member.
This issue related to setting of holdtime, announcements, member delays.
It works well if we set the member delays to "0" and no announcements
and no holdtime.This issue will happen if we set member delays to "1",
"2"... or announcements or holdtime and hangs up the call during
processing it.

And here is the reason:
(At the step of answering a phone.)
It takes care any holdtime, announcements, member delays,
or other options after a call has been answered if it exists.

Normally, After the call has been aswered,
and we wait for the processing one of the cases of the member delays
or hold time or announcements finished, "if (ast_check_hangup(peer))"
will be not executed, then queue will be updated at update_queue().
Here, pending member will be removed.

However, after the call has been aswered,
if we hangs up the call during one of the cases of the member delays
or hold time or announcements, "if (ast_check_hangup(peer))"
will be executed.
outgoing = NULL and at hangupcalls, pending members will not be removed.

* This fixed patch will remove the pending member from container
before hanging up the call with outgoing is NULL.

ASTERISK-27920

Reported by: Cao Minh Hiep
Tested by: Cao Minh Hiep

Change-Id: Ib780fbf48ace9d2d8eaa1270b9d530a4fc14c855
2018-09-26 14:31:45 -05:00
Walter Doekes
d226458c5b optional_api: Remove unused nonoptreq fields
As they're not actively used, they only grow stale. The moduleinfo field itself
is kept in Asterisk 13/15 for ABI compatibility.

ASTERISK-28046 #close

Change-Id: I8df66a7007f807840414bb348511a8c14c05a9fc
2018-09-12 19:15:33 +02:00
lvl
eda1af091e app_queue: Update realtime queuemembers after wait_a_bit(), not before
This ensures the most up-to-date information is used for the next
call attempt.

ASTERISK-28032

Change-Id: I02fc17c6ffb50bb60ea97c2d2e6023e8061815ce
2018-09-06 16:13:00 -05:00
Sean Bright
b9d9c0a8b9 app_queue: Silence GCC 8 compiler warning
I'm only seeing an error in 14+, so I assume it is due to different
compiler options:

app_queue.c: In function ‘handle_queue_add_member’:
app_queue.c:10234:19: error: ‘%d’ directive writing between 1 and 11
    bytes into a region of size 3 [-Werror=format-overflow=]
     sprintf(num, "%d", state);
                   ^~
app_queue.c:10234:18: note: directive argument in the range
    [-2147483648, 99]
     sprintf(num, "%d", state);
                  ^~~~

Compiler: gcc version 8.0.1 20180414 (experimental)
    [trunk revision 259383] (Ubuntu 8-20180414-1ubuntu2) 

Change-Id: I18577590da46829c1ea7d8b82e41d69f105baa10
2018-08-22 08:52:46 -05:00
Ivan Poddubny
f48761907a app_queue: set QUEUESTATUS to LEAVEEMPTY instead of CONTINUE
When a call leaves a queue on leaveempty condition, QUEUESTATUS
must be set to LEAVEEMPTY, no matter whether Queue was executed with or
without the "c" (continue) option.

The regression was introduced in the fix for ASTERISK_25665.
The following fix (ASTERISK_27065) was incomplete, as QUEUESTATUS was
overwritten in case when "c" is set, regardless of what was the cause
for leaving the queue.

ASTERISK-27973 #close
Reported-by: Valentin Safonov

Change-Id: Iec013fe6a26a4e825ca572a1dda4f3cee5f6f80c
2018-08-13 12:44:42 -05:00
Corey Farrell
d893e57c90 Fix GCC 8 build issues.
This fixes build warnings found by GCC 8.  In some cases format
truncation is intentional so the warning is just suppressed.

ASTERISK-27824 #close

Change-Id: I724f146cbddba8b86619d4c4a9931ee877995c84
2018-05-11 09:58:19 -04:00
Sean Bright
ce3d56920b Remove as much trailing whitespace as possible.
Change-Id: I873c1c6d00f447269bd841494459efccdd2c19c0
2017-12-22 09:14:07 -05:00
Ivan Poddubny
7ffc41d19f app_queue: Fix extension state subscriptions removed on dialplan reload
The approach with having a single global subscription to all extension
state changes has one issue: dynamically created hints don't have any
watchers and are therefore garbage collected on the first dialplan
reload.

This change creates a state subscription for every queue member with a
hint as state_interface, thus increasing the count of watches for
hints, so they are not destroyed prematurely anymore.

There are 2 side effects:
1. The state change callback in app_queue is not executed when
   there are no members referring to the extension.
2. The callback is called multiple times for the same hint if it's
   associated with more than one queue member.

Reported by: Steven T. Wheeler

ASTERISK-18411 #close

Change-Id: I4956af2136ea2a7f110ac9272eae5f6e676d8f89
2017-12-12 16:05:56 -06:00
Nathan Bruning
416e35589e app_queue.c: clear moh field in init_queue
ASTERISK-27301 #close

Change-Id: Ic31361f34e2de3b6470e68fc37205a7711082eba
2017-10-11 05:34:36 -05:00
Richard Mudgett
0945f10d3b app_queue.c: Fix announcements when announce-to-first-user not enabled.
The previous patch for ASTERISK-27216 made it so you wouldn't get any
position or periodic announcements unless you had announce-to-first-user
enabled.  The announce-to-first-user feature was added by ASTERISK_21782
as a result of the patch which introduced the redundant announcements that
ASTERISK-27216 removes.

* By noting that the makeannouncement variable is used to suppresses the
first user announcement, we set its initial value to the
announce-to-first-user enable setting.

ASTERISK-27216

Change-Id: Ieaeb7dbea8ae7073086b775fbafe0625b000b10a
2017-09-28 18:47:01 -05:00
StefanEng86
0adf6f3bd9 app_queue: Only do announcement logic between ringing cycles
This patch reverts the change by patch 2263 from old reviewboard.
Note that reverting that 2263-patch still preserves the behaviour that
the commit log of the 2263-patch claimed to add. The reason for this is:

The function wait_for_answer is only called from try_calling which
in turn is only called from the main for loop in queue_exec, and
earlier in that loop we already check the things that's removed by
this patch. There's no need to check those things twice each loop
iteration, and I think the proper place to check it is before each
ringing cycle. By checking it in wait_for_answer, you allow the issue
explained in the jira - that the head caller hears announcements while
the agents' sip phones are actively ringing.

Reported-by: Stefan Engström
Tested-by: Stefan Engström
ASTERISK-27216 #close

Change-Id: Ic4290dc75256f9743900c6762ee1bb915f672db0
2017-09-21 07:04:55 -03:00
Sean Bright
579d4593ac app_queue: Evaluate realtime queues when running dialplan functions
ASTERISK-19103 #close
Reported by: Jim Van Meggelen

Change-Id: I4bd32a9d1fcebb8ac56bff0e084d4f53e31b692b
2017-08-24 10:42:24 -04:00
Sungtae Kim
b88c3a4209 app_queue: Fix initial hold time queue statistic
Fixed to use correct initial value and fixed to use the
correct queue info to check the first value.

ASTERISK-27204

Change-Id: Ia9e36c828e566e1cc25c66f73307566e4acb8e73
2017-08-22 08:27:47 -05:00
Niklas Larsson
9a09f7dd5d app_queue: Add priority to AMI QueueStatus
Add priority to callers in AMI QueueStatus response

ASTERISK-27092 #close

Change-Id: I8d1f737a72c7c38f4cfe1a4ee3ecc0a4f85bd199
2017-08-01 15:44:30 -06:00
Corey Farrell
0f49e6ee2e Fix compiler warnings on Fedora 26 / GCC 7.
GCC 7 has added capability to produce warnings, this fixes most of those
warnings.  The specific warnings are disabled in a few places:

* app_voicemail.c: truncation of paths more than 4096 chars in many places.
* chan_mgcp.c: callid truncated to 80 chars.
* cdr.c: two userfields are combined to cdr copy, fix would break ABI.
* tcptls.c: ignore use of deprecated method SSLv3_client_method().

ASTERISK-27156 #close

Change-Id: I65f280e7d3cfad279d16f41823a4d6fddcbc4c88
2017-08-01 15:44:29 -06:00
Ivan Poddubny
2c43ca0ac5 app_queue: Fix returning to dialplan when a queue is empty
The fix for ASTERISK-25665 introduced a regression.
The return value of queue_exec used to be 0 in case of leavewhenempty
but it was changed to -1 (returned from wait_our_turn and passed
transparently by queue_exec), thus leading to hangup instead of returning
back to dialplan.

This commit resets the value back to 0 in this case, restoring
original behavior.

ASTERISK-27065 #close
Reported by: Marek Cervenka

Change-Id: Id9c83b75aeda463250155e88c5004be52bbca5ac
2017-06-29 09:51:50 -05:00
Jenkins2
bc4ef72394 Merge "app_queue: Fix members showing as being in call when not." into 13 2017-05-24 08:38:37 -05:00
Joshua Colp
6bfcb1acc7 app_queue: Fix members showing as being in call when not.
A change was done which added an 'in_call' flag to queue
members that was set to true while talking to an agent.
Unfortunately in practice this does not accurately reflect
whether they are talking to an agent or not. If a Local
channel is involved and a transfer is performed then the
app_queue application would incorrectly think the agent
was still in a call with the caller. This was done to
fix a race condition between an agent becoming available
by device state and the checking of the last call information
for the wrapup time. There was a small window where the
last call information would be the previous value instead
of the new one.

This change goes about fixing the original issue in a
different way by considering the call completed if device
state is received which would make the agent available
and if they are currently in a call. If this occurs the
last call information is updated before the agent becomes
available ensuring that old information is not present
when checking if the member should be called. This also
improves the transfer situation by actually updating
and enforcing the wrapup time.

ASTERISK-26399
ASTERISK-26400
ASTERISK-26715
ASTERISK-26975

Change-Id: Ife1cb686e3173b3a6d368601adef9aff69d4beea
2017-05-23 14:23:49 +00:00
Ivan Poddubny
cfeae52c0f app_queue: Fix duplicate queue_log entries for EXITEMPTY and ABANDON
There are 2 places in app_queue.c that log EXITEMPTY event: one in
wait_our_turn, and another one in queue_exec in the loop trying to
call an agent after wait_our_turn.

In most cases it leads to logging EXITEMPTY twice.

ABANDON is also logged on two places, and in the rare case when an agent
and caller hang up simultaneously it's also possible to get duplicates
in queue_log.

This commit changes wait_our_turn to return -1 ("the caller should exit
the queue") instead of 0 ("the caller's turn has arrived") in case of
leaving when empty, so queue_exec skips the agent calling loop.

Also, leave_queue is now executed only once in this case, because 2nd
time is just a noop when the queue entry has already been removed.

Also, it sets qe->handled to -1 to indicate that the call was not
answered by an agent, but the necessary handling has already been done
in order to avoid logging an extra ABANDON entry.

ASTERISK-25665 #close
Reported by: Ove Aursand

Change-Id: I4578dd383bf2ac41589cf167865e8aaebcd4c11e
2017-05-17 14:04:43 -05:00
George Joseph
f882ca2572 modules: change module LOAD_FAILUREs to LOAD_DECLINES
In all non-pbx modules, AST_MODULE_LOAD_FAILURE has been changed
to AST_MODULE_LOAD_DECLINE.  This prevents asterisk from exiting
if a module can't be loaded.  If the user wishes to retain the
FAILURE behavior for a specific module, they can use the "require"
or "preload-require" keyword in modules.conf.

A new API was added to logger: ast_is_logger_initialized().  This
allows asterisk.c/check_init() to print to the error log once the
logger subsystem is ready instead of just to stdout.  If something
does fail before the logger is initialized, we now print to stderr
instead of stdout.

Change-Id: I5f4b50623d9b5a6cb7c5624a8c5c1274c13b2b25
2017-04-12 16:46:22 -05:00
zuul
d7c52125e9 Merge "Revert "app_queue: Handle the caller being redirected out of a queue bridge"" into 13 2017-03-22 11:04:06 -05:00
Joshua Colp
f762dfaf2a Merge "app_queue: Member stuck as pending after forwarding previous call from queue" into 13 2017-03-22 08:33:26 -05:00
Sean Bright
1c8b81a2a4 Revert "app_queue: Handle the caller being redirected out of a queue bridge"
This reverts commit 163e9e53dc.

Change-Id: Ief28479c77a298879dfe2c56be7ee92dc465da4b
2017-03-21 10:59:06 -04:00
Robert Mordec
76afb9e18a app_queue: Member stuck as pending after forwarding previous call from queue
Queue member will get stuck in pending_members if queue calls a device
that is different from the one observed for state changes.

This patch removes members from pending_members as a result of channel stasis
events such as blind or attended transfers and hangup.

ASTERISK-26862 #close

Change-Id: I8bf6df487b9bb35726c08049ff25cdad5e357727
2017-03-17 09:58:17 -06:00
Sean Bright
9a57b24e17 app_queue: Fix locking behavior in stasis message handlers
The queue_stasis_data structure contains various mutable fields that require
appropriate locking. Specifically, the 'dying,' 'member_uniqueid,' and
'caller_uniqueid' fields need to be locked when read from or written to.

Change-Id: I246b7dbff8447acc957a1299f6ad0ebd0fd39088
2017-03-17 10:20:30 -04:00
Sean Bright
163e9e53dc app_queue: Handle the caller being redirected out of a queue bridge
A caller can leave the Queue() application after being bridged with a
member in a few ways:

  * Caller or member hangup
  * Caller is transferred somewhere else (blind or atx)
  * Caller is externally redirected elsewhere

The first 2 scenarios are currently handled by subscribing to stasis
messages, but the 3rd is not explicitly covered. If a caller is
redirected away from the Queue() application, the member who was last
bridged with that caller will remain in an "In use" state until the
caller hangs up.

This patch adds handling of the caller leaving the queue via
redirection. We monitor the caller-member bridge, and if the caller is
the one that leaves, we treat it the same as we would a caller hangup.

ASTERISK-26400 #close
Reported by: Etienne Lessard

Change-Id: Iba160907770de5a6c9efeffc9df5a13e9ea75334
2017-03-15 11:31:45 -04:00
Sean Bright
d5522de597 realtime: Fix ast_load_realtime_multientry handling
ast_load_realtime_multientry() returns an ast_config structure whose
ast_categorys are keyed with the empty strings. Several modules were
giving semantic meaning to the category names causing problems at
runtime.

* app_directory: Treated the category name as the mailbox name, and
  would fail to direct calls to the appropriate extension after an
  entry was chosen.

* app_queue: Queues, queue members, and queue rules were all affected
  and needed to be updated.

* pbx_realtime: Pattern matching would never succeed because the
  extension entered by the user was always compared to the empty
  string.

Change-Id: Ie7e44986344b0b76ea8f6ddb5879f5040c6ca8a7
2017-02-21 13:45:03 -05:00
kkm
be92f10a16 app_queue: Fix queues randomly disappearing on reload
With 500+ queues and a reload every minute, a random queue disappears
upon reload. The cause is mususe of the 'dead' flag. Namely, all queues
were marked dead up front, and then "resurrected" by dropping this flag
for those found in the configuration. But a queue marked dead can be
removed also when control leaves the app entry point on a PBX thread.

With this change, the queue is marked only not found, and at the end of
reload only the queues that are still not found are actually marked as
dead, so the dead flag is never reset, and set only on positively dead
queues.

ASTERISK-26755

Change-Id: I3a4537aec9eb8d8aeeaa0193407e3523feb004bf
2017-01-26 18:11:18 -08:00
Martin Tomec
d13be4eff6 app_queue: Ensure member is removed from pending when hanging up.
In some cases member is added to pending_members, and the channel
is hung up before any extension state change. So the member would
stay in pending_members forever. So when we call do_hang, we
should also remove member from pending.

ASTERISK-26621 #close

Change-Id: Iae476b5c06481db18ebe0fa594b3e80fdc9a7d54
2016-12-19 10:38:53 +01:00
Sebastian Gutierrez
7fd5031c1c app_queue: new variable set when abandoned
sets the variable ABANDONED to TRUE if the call was not answered.

ASTERISK-26558

Change-Id: I4729af9bff4eba436d8a776afd3374065d0036d3
2016-11-08 21:42:24 -03:00
zuul
1a8a15e931 Merge "app_queue: Added initialization for "context" parameter" into 13 2016-10-17 15:45:43 -05:00
Leandro Dardini
0306869399 app_queue: Added initialization for "context" parameter
When using Asterisk Realtime Architecture, empty fields are skipped and the
default values are used. If the "context" parameter in queue was set and then
cleared from the database, the old value remains in memory and it continues
to be used. This change initialize the "context" parameter with an empty value,
allowing clearing the parameter.

ASTERISK-26462 #close

Change-Id: I64be73d5044ce38dd02408bd0e53de965ef65905
2016-10-14 17:49:36 -05:00
zuul
3bdd7c0e38 Merge "Audit ast_json_pack() calls for needed UTF-8 checks." into 13 2016-10-14 17:17:12 -05:00
Richard Mudgett
3c54328c57 Audit ast_json_pack() calls for needed UTF-8 checks.
Added needed UTF-8 checks before constructing json objects in various
files for strings obtained outside the system.  In this case string values
from a channel driver's peer and not from the user setting channel
variables.

* aoc.c: Fixed type mismatch in s_to_json() for time and granularity json
object construction.

ASTERISK-26466
Reported by: Richard Mudgett

Change-Id: Iac2d867fa598daba5c5dbc619b5464625a7f2096
2016-10-13 18:11:37 -05:00
Richard Mudgett
bcac905bd3 app_queue.c: Fix clearing of pause reason string.
The pause reason is not always cleared when it should be cleared.

* Made set_queue_member_pause() always clear pause reason if not pausing
with a reason string.

Change-Id: I993dad19626ec017478a230e980989438b778c53
2016-10-13 15:41:17 -05:00
Richard Mudgett
0388882cdb app_queue: Fix CLI "queue show" and AMI Queues action output truncation.
The output of CLI "queue show" and AMI Queues action is truncated and
"failed to extend from 240 to 327" messages are generated if the queue
member and interface names are lengthy.

* Increase the string buffer size from 240 to 512 in order to accommodate
for more information fields added to the output since v1.8.

ASTERISK-26360 #close
Reported by: Richard Mudgett

Change-Id: Id99c03cf5362453b80491a4b3b0434cb67aa966d
2016-09-12 12:26:47 -05:00